According to the report of the Communications and International Affairs Department of the Municipality of Arak Metropolis, the taxi organization, as one of the main pillars of urban transportation, is continuously active and providing services to citizens and plays an effective role in facilitating traffic, ensuring the safe movement of citizens, and enhancing urban travel. The continuous activity of the taxi fleet, organizing routes, supervising driver performance, addressing public demands, and updating services are among the actions taken to increase citizen satisfaction and improve the city's traffic order. The round-the-clock efforts of taxi drivers, alongside the planning and proper management of the Municipality of Arak Metropolis, have made taxi service one of the most accessible and reliable means of public transportation, always accompanying citizens.